I asked in advance via my Marriott Ambassador to get connecting rooms. I got the rooms as booked, connecting as requested, but no upgrade. Higher categories of suites have connecting rooms as well premium suite, executive suite so it would have been possible to give us an upgrade but they did not.

Anyway I was satisfied with the setup so I did not ask for Platinum-Ambassador upgrades but it should be noted that they might not upgrade Platinums proactively depending on circumstances. Even though the hotel is next to a large shopping mall, the free underground parking is exclusively for Sheraton guests — accessible with the room key. It is temperature controlled so on cold snowy days it is very convenient. The hotel bridge link between the hotel and the shopping mall is also now open unlike in June I found it useful to have access to the mall without needing to step foot outside.

The mall has shops, a food court, and a very large grocery The mall has shops, a food court, and a very large grocery store. It makes the location of the hotel ideal if you need to be in this area. The Club Lounge was not open in June but this time it was. The main problem comes from the fact that the hotel does not have its own restaurant: the Zibo restaurant is operated by a third party but they work in collaboration with the hotel as they are in the same building.

The restaurant staff is responsible for in-room dining and is responsible for the food in the Club Lounge. The result is that Club guests and Platinum guests are important to the hotel, but possibly not as important to the restaurant. There was no staff in the lounge most of the time and nobody coming to check if something ran out.

On one morning there were no more plates so we could not eat; I went back to reception to inform them and they called the restaurant to have someone go there. Happy hour is pmpm but on the second evening as of 6pm they only had small cubes of cheese left.

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I saw one man come in the lounge at 6pm and by the time he left at 7pm no staff came to the lounge for the entire hour, so the entire time he was in the lounge he barely had anything. If I was him, I would not be too pleased. When I interacted with hotel staff regarding the lounge situation, they were very helpful, transparent about the reasons for the current situation, and apologetic.

They explained to me that they are still learning at what times the lounge is busier than others, because sometimes even during the week there is nobody at all going to the lounge for happy hour so no need for staff. Personally I think the set-up of having an alliance with the restaurant is not ideal and they need better training and better incentives for the restaurant staff to serve hotel guests with more care.

But at the very least because hotel staff seem to genuinely take the hiccups seriously, I can be confident that the problems will not be swept under the rug and that they will try to find solutions. Food available in the lounge although limited was of excellent quality: dumplings, edamame salad, black bean paste, etc.

For breakfast one morning they had a burrito wrap which was excellent, other mornings was more traditional breakfast items such as scrambled eggs, potatoes, etc.

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As a last comment regarding the lounge situation is that breakfast ends at 9am in the lounge. This is unusually early, particularly on weekends where many hotels extend breakfast until 11am. This should be an easy fix. Overall despite the lounge, I still recommend this hotel and I will be back. The willingness to make things better is clearly there, unlike some other management teams in other hotels who do not care much. That is not the issue here. They just need to figure out how to make things work better between them and the restaurant.

In the mean time, I would simply recommend to non-Platinum guests that it is not worth paying extra money for a Club room until things have improved; after all the vast majority of guests care about the room itself and not the lounge. You will have a comfortable stay in these rooms. We truly appreciate your feedback and your comments have been shared with the hotel team so we can continue to improve the quality of our service everyday. Please, do not hesitate to contact me directly if you need assistance for a future stay. It will be an honor to help you. Thank you again for staying at the Sheraton Saint-Hyacinthe hotel and we hope you will think of us whenever your travels bring you back to our beautiful city.

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Sheraton is looking to update its brand and this is one of the first of the new hotels. It is the best Sheraton I have ever stayed in. Very pretty new lobby, comfortable rooms, great beds, and an excellent restaurant. The staff was very friendly and quite accommodating. The hotel connects to a large mall and convention center so easy shopping, cinema and restaurants. If you find yourself in this area, highly recommend staying here. And our dog stayed free! Hello, Thank you very much for your lovely comments regarding your recent stay at our property. It was a real pleasure to welcome you in our hotel and it means a lot to us when we have the chance to know that your experience was above your expectations.

We hope to see you again really soon! We stayed at this hotel twice within a week and loved it! We asked for extra blankets when we reserved the room and they were already in our room when we arrived. Hello, Thank you for your comments regarding your recent stay at our property. It means a lot to us when we have the chance to read you and to share with our team what made your stay memorable.

We hope we can see you again really soon! Although the hotel experienced some technical difficulties during our stay, the Customer Service was very understanding and our needs were responded to with courtesy and sense of loyalty. Hello, Thank you for your amazing comments regarding your recent stay at our property.

We like to read you and to share with our team members what made your stay special. It is always a pleasure to welcome you in our hotel and we hope we will see you again soon! Staff was friendly, Sheraton club was well stocked, pool was a good temperature, lots of free parking, and many restaurants and stores within walking distance.

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Hello, It was a pleasure to welcome you at the Sheraton and we are delighted to have been your hotel of choice during your recent stay in Saint-Hyacinthe. We truly appreciate to know what made your experience memorable and unforgettable. We are pleased to share your valuable comments with our team to keep striving for the best.

The hotel is new and everything was great. It was for a work convention and no time to use the pool or gym but the rooms were pretty big and the beds were very comfortable. We had the banquet services and the food was very good. Excellent place for a convention. Definitely recommend this hotel. Hello, We are pleased to read your amazing comments regarding your recent stay at our property. We are giving our best everyday to give to our guests the best experience possible and we are satisfied to see that we achieved our goal with you.

We hope you will think of us whenever your travels bring you back to our beautiful city! Log in to get trip updates and message other travellers. Type Semi-Private.

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Scorecard for Golf St-Hyacinthe. Metrics: yards meters. Course Details Year Built Golf Season Year round, high season: June 1 to Sept Carts Yes. Clubs No. Pull-carts No. Driving Range Yes. Caddies No. Teaching Pro Yes. Putting Green Yes. Credit Cards Accepted Most credit cards accepted. Dress code Collared shirt required. Be the first to leave a review Write Review. Business Tools for Golf Course Operators. Add a Golf Advisor ratings badge to your website.

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